We want our work to be accurate, respectful and accountable. You can contact us about factual errors, research conduct, privacy, accessibility, volunteer or director conduct, or another aspect of our work.
How to contact us
Email [email protected] with “Complaint” or “Content correction” in the subject line. Explain what happened, the page or activity concerned, the outcome you are seeking and any reasonable adjustments you suggest.
Please avoid sending health records or any personal information that is not needed for us to understand your concern.
If you are not satisfied
If we cannot resolve your concern, you have the right to complain to the Office of the Regulator of Community Interest Companies through the GOV.UK complaints process. For complaints about how we handle personal information, you can contact the Information Commissioner’s Office.